About & Editorial Standards

About InsuraFAQ

InsuraFAQ is a free education resource that explains insurance in plain English so everyday people can make better decisions about coverage, costs, claims, and long-term financial protection.

Our mission

Insurance is full of jargon, fine print, and conflicting advice. Our goal is to make it understandable. We write clear, structured guides for people who want realistic guidance on choosing coverage, understanding premiums, deductibles, and limits, comparing policies and insurers, filing claims, and avoiding common gaps and mistakes. We aim to be helpful and honest rather than hype-driven.

How we create our guides

Our content is written and reviewed by the InsuraFAQ editorial team. Each guide is built to be a plain-English explainer: we research the topic, organize it into clear sections, and prioritize the questions real readers ask. We favor specific, actionable information and try to be honest about uncertainty rather than oversimplifying. Guides are updated over time as we improve them and as the underlying details change.

Our sourcing standards

We aim to base our guidance on credible, independent sources rather than marketing material. Depending on the topic, these include:

  • The National Association of Insurance Commissioners (NAIC)
  • The Insurance Information Institute (III)
  • KFF (formerly the Kaiser Family Foundation)
  • The Centers for Medicare & Medicaid Services (CMS)
  • Healthcare.gov

We avoid hype, fear tactics, miracle claims, and unsupported statistics. When figures are estimates or ranges, we try to say so clearly.

Limitations — this is not advice

InsuraFAQ provides general educational information only. It is not financial, legal, or insurance advice, and it is not a substitute for guidance tailored to your situation. Coverage terms, prices, and rules vary by insurer, policy, and state, and they change over time. Before making a decision, confirm the specifics with a licensed insurance agent, the insurer, or your state department of insurance.

Corrections & contact

Accuracy matters to us. If you spot an error or something that is out of date, please tell us so we can fix it. You can reach us at [email protected].